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here is a scenario where you would have to deal with a customer who is being rude and abusive you

 
 

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1.I have to create a theme statement for Romeo and Juliet and here are my ideas but all my teacher ...

l tell me is that they need work. Here are my there ideas: 1. Love is manipulative and makes its subjects act in their own best interests rather than in their interests as a whole. 1a. To support the idea that if Romeo and Juliet each would have communicated better and worked together, they could have avoided death 2. Love doesn't abide by societies rules. 2a.To support the idea that Romeo and Juliet's families would never support this but their love didn't care 3. Hatred has a negative impact and many are affected by it, no matter the severity. 3a. To support the idea that the families feud resulted in a negative way because if they would have not been so hateful, maybe Romeo and Juliet could have lived to be happy
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2. Here is a scenario where you would have to deal with a customer who is being rude and abusive. You ...

work for as a customer service representative at a call center for a company that makes exercise equipment. A customer calls in complaining that her treadmill motor is smoking. She has called in previously and was informed that her warranty has been voided because she did not follow the maintenance instructions in the handbook for her machine. She is upset because no one ever told her about maintenance when she bought the machine. She starts calling you a crook for robbing her, and continues to call you names (including some we can’t print).  Explore what steps you would take in this situation to remain calm and relaxed.  How would you go about de-escalating the situation?  How do you avoid correcting the customer and putting her on the defensive?  If it became absolutely necessary, how would you phrase a warning to refrain from personal attacks?
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3.You will be assembling 4 expressions using order of operations. The trick to this project is that you’ll be ...

ou’ll be using the same 4 numbers written in the same order. The only thing that will change in each expression will be the tools you’ll use from your toolbox. The tools that you’ve learned so far for order of operations are parentheses, exponents, multiplying, dividing, adding, and subtracting. Here are the four numbers. Keep them in this order: 18 2 4 3 Here are the tools in your toolbox: The 2 and 3 represent exponents, so you are allowed to square or cube a number. Listed below are the values you need to create. 21 = 67 = -6 = 103 =
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4.Hello. I am working on supply chain management home and need help with a few questions. Here is one of ...

of the questions. According to the eTextbook, which of the following items is most likely manufactured in a PULL system? Group of answer choices Cans of Soup A pizza made at a restaurant Ford F150 - pick-up truck A Harry Potter book sold in a store Paper Towels
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5.CSE 1300 Problem Solving Practice Conditional Statements Question 1: Student Fees All KSU students pay fees in addition to their tuition. Using the code ...

nts pay fees in addition to their tuition. Using the code provided below as a starting point, write a conditional statement that determines how much a student will pay in fees. • Students registered for 1 – 4 hours pay $843 in student fees. • Students enrolled in 5 or more hours pay $993 in student fees. The program should also display a message to students who have not enrolled in any classes: “You are not enrolled in any classes right now.” NOTE: You must use the variables included in the code snippet get credit for this question. import java.util.Scanner; class Main { public static void main(String[] args) { int creditHours; int fees = 0; Scanner myScanner = new Scanner(System.in); System.out.print("Please enter the number of credit hours you are taking this term: "); creditHours = myScanner.nextInt(); myScanner.close(); //YOUR CODE GOES HERE } } Break the Problem Down Answer the following questions, then use the information to write your code. What are the inputs in the pseudocode above? (INPUT) What are we storing in the pseudocode above? (MEMORY) What calculations are needed? (PROCESSES) What needs to be displayed to the user? (OUTPUT) How many conditions are there in your problem statement? What are they? Does something need to happen if the condition(s) are not met? What type of conditional statement do you need? Solution in Java Problem 2: Block Tuition The cost of KSU’s tuition is determined by the number of credit hours a student enrolls in. Using the chart below, write a conditional statement (ONLY) that sets the value of a tuition variable to what that student will owe. NOTE: For this problem you can assume that all students are enrolled in a minimum of 12 hours. Number of Credit Hours 12 13 14 15 or more Cost (in USD) $2224 $2410 $2595 $2718 Break the Problem Down Answer the following questions, then use the information to write your code. What do we need to store? (MEMORY) What are the inputs in the problem statement above? (INPUT) What calculations are needed? (PROCESSES) What needs to be displayed to the user? (OUTPUT) How many conditions are there in your problem statement? What are they? Does something need to happen if the condition(s) are not met? What type of conditional statement do you need? Solution in Java Problem 3: Class Standing Undergraduate students will be classified based on the number of earned institutional hours. • Freshman: • Sophomore: • Junior: • Senior: 0 - 29 hours 30 - 59 hours 60 - 89 hours 90 hours or more Write a complete program that prompts the user for the number of credit hours they have completed. Write a conditional statement that prints out their class standing based on the information they provided. Sample Output Break the Problem Down Answer the following questions, then use the information to write your code. What do we need to store? (MEMORY) Please enter the number of credit hours you have earned: 29 You are a freshman. What are the inputs in the problem statement above? (INPUT) What calculations are needed? (PROCESSES) What needs to be displayed to the user? (OUTPUT) How many conditions are there in your problem statement? What are they? Does something need to happen if the condition(s) are not met? What type of conditional statement do you need? Solution in Java Problem 4: Maximum Course Load KSU’s policy on maximum course loads during the academic year is as follows: A student in good standing may register for up to 18 hours. The Registrar may approve up to 21 hours for students with an institutional GPA of 3.5 or higher. Students Write a complete program that prompts the user for the number of credit hours they have signed up for. Write the necessary conditional statement(s) to address the stipulations in KSU’s policy. Once the maximum number of hours is determined, display a message to the user that states “You may enroll in X credit hours this semester.” where X is the number of credit hours determined by your program. Sample Output Break the Problem Down Answer the following questions, then use the information to write your code. What do we need to store? (MEMORY) Please enter your GPA: 3.75 You may enroll in up to 21 credit hours this semester. What are the inputs in the problem statement above? (INPUT) What calculations are needed? (PROCESSES) What needs to be displayed to the user? (OUTPUT) How many conditions are there in your problem statement? What are they? Does something need to happen if the condition(s) are not met? What type of conditional statement do you need? Solution in Java Problem 5: First-Year Seminar All first-year full-time students entering Kennesaw State University with fewer than 15 semester hours are required to complete a First-Year Seminar. Students with 30 or more credit hours are not eligible to enroll in a First-Year Seminar. Write a complete program that prompts the user for the number of credit hours they have completed. Write the necessary conditional statement(s) to address the stipulations in KSU’s policy. When you run your program, it should display one of the following messages to the screen: • You must enroll in First-Year Seminar. • You do not have to take First-Year Seminar. • You are not eligible for First-Year Seminar. Sample Output Break the Problem Down Answer the following questions, then use the information to write your code. What do we need to store? (MEMORY) Enter the number of credit hours have you completed: 30 You are not eligible for First-Year Seminar. What are the inputs in the problem statement above? (INPUT) What calculations are needed? (PROCESSES) What needs to be displayed to the user? (OUTPUT) How many conditions are there in your problem statement? What are they? Does something need to happen if the condition(s) are not met? What type of conditional statement do you need? Solution in Java
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6.In this problem and the next one, we’re going to make a very simple spam checker program by just looking ...

ooking at how likely a given email is to be spam based on the words it contains. In particular, in this problem we’re going to count how often words are present in spam emails within some set of training data (which here means a set of emails that have already been marked as spam or not spam manually). We have already started to write a function spam_score(spam_file, not_file, word), which takes in two filenames, along with a target word (a lowercase string). Both filenames refer to text files which must be in the same directory as hw07.py (we’ve provided several such files in hw07files.zip). The text files contain one email per line (really just the subject line to keep things simple) - you can assume that these emails will be a series of words separated by spaces with no punctuation. The first file contains emails that have been identified as spam, the second contains emails that have been identified as not spam. Since you haven’t learned File I/O yet, we’ve provided code that opens the two files and puts the data into two lists of strings (where each element is one line - that is, one email). You then must complete the function, so that it returns the spam score for the target word. The spam score is an integer representing the total number of times the target word occurs across all the spam emails, minus the total number of times the word occurs in not-spam emails. Convert all words to lowercase before counting, to ensure capitalization does not throw off the count.
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7.Focus your lede on how people are affected. You will be graded based on the following: Your lede must be 35 words ...

de must be 35 words or less and one sentence. (10 pts.) Include the who, what, when, where and possibly the why and how in a one-sentence paragraph (a nut graph, or second one-sentence paragraph, can be used to explain the why and how if needed) (10 pts.) The most important information should come in the first 10 to 12 words (10 pts.) Write in active voice (10 pts.) Attribute the information (10 pts.) Use correct AP style (-2 pts for each AP style or grammar error). Here is the information for your lede: #2 - A man was doused with rubbing alcohol and set on fire Saturday because he ate the wrong Easter bunny. Irvine Police said a woman was angry because Paul Carter, 62, ate her chocolate Easter bunny. The man, who is confined to a wheelchair and has cancer, was eating the bunny at the Eastern Hills Nursing Home. He was taken to the University of California Irvine Burn Center with third-degree burns, police spokesman Milton Burel said.
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8.The assignment is to write a 1,500-2,000 word (3-4 pages double-spaced) summary of a scholarly article, or in this case, ...

le, or in this case, an essay. A link to the article to be summarized is attached below. You may find a helpful guide for writing a summary of an academic article HERE (Links to an external site.) (Links to an external site.). Minimally, your summary should: A. Summarize all the different historical interpretations of Leviticus purity rituals as discussed in Mary Douglas’ Purity and Danger (in the module on Canvas and below). B. Summarize M. Douglas' response to the different historical interpretations, and her approach to the purity ritual in this essay. C. Summarize what the rituals in Leviticus express about human relationship with God (according to the reading).
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1.AU MAT 120 Systems of Linear Equations and Inequalities Discussion

mathematicsalgebra Physics