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1. Here is a scenario where you would have to deal with a customer who is being rude and abusive. You ...

work for as a customer service representative at a call center for a company that makes exercise equipment. A customer calls in complaining that her treadmill motor is smoking. She has called in previously and was informed that her warranty has been voided because she did not follow the maintenance instructions in the handbook for her machine. She is upset because no one ever told her about maintenance when she bought the machine. She starts calling you a crook for robbing her, and continues to call you names (including some we can’t print).  Explore what steps you would take in this situation to remain calm and relaxed.  How would you go about de-escalating the situation?  How do you avoid correcting the customer and putting her on the defensive?  If it became absolutely necessary, how would you phrase a warning to refrain from personal attacks?
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3.1. How to use best fit line to calculate absolute zero. 2.Why my some data I collected doesn't support ...

pport if pressure doubles then temp should double as well. 3. What Boyles Law has to do with % range.
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4.Yorksinite is a newly discovered gaseous compound. 2.178 mol of Yorksinite effuses from a container in 98.70 s. Under ...

in 98.70 s. Under the same conditions, 1.738 mol of another gas with molar mass 40.10 g mol-1 takes 82.60 s to effuse. What is the molar mass of yorksinite? Report your answer to one decimal place. Do not enter units.
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5.Solution gas drive oil reservoirs experience greater recovery efficiency than undersaturated reservoirs during primary recovery. This problem explores some aspects of ...

irs during primary recovery. This problem explores some aspects of this behavior. Consider the expansion of methane from 300 bars to 50 bars at a constant temperature of 40 C (313 K). Methane obeys the following equation of state V =(RT/P)+C+(D/T) where C = 31 cm3/mol, D = -693cm3K/mole, and R = 83.14bar cm3/mole K. Note that the units of energy are bar-cm3/mole in this problem. Report your answer in bar-cm3/mole (a) What is the change in enthalpy during the expansion (b) What is the change in internal energy? (c) What is the heat removed? (d) How much work does the system do during the expansion?
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8.Considering your personal learning style, what are some steps you can take to improve your listening skills? Compose a substantive post ...

skills? Compose a substantive post where you discuss two or more facts/ideas/concepts/etc. covered in the scholarly sources that you utilized and explain how those facts/ideas/concepts/etc. relate to you applying your personal learning style to improve your listening skills. Be careful with citing your work, do not use more than 4 words from someone else writing. Be sure to write your posts in a Word or Google document (checking for anything underlined and use spell check) before copying and pasting to the Discussion Board
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1.AU MAT 120 Systems of Linear Equations and Inequalities Discussion

mathematicsalgebra Physics